ABOUT US
CUSTOMER CARE

A mantra we take seriously throughout our entire organization. This means you will receive friendly, helpful, and proactive service to ensure your projects are printed correctly and mailed or shipped on time.

Here is what you can expect from us when you work with NextDayFlyers.

From our Customer Care Team
Available, friendly staff here assist you Monday - Saturday
Customer care representatives given the training and tools to help with all aspects your quick printing or postcard order. Top notch assistance with order placement, information on digital file setup, meeting postal specifications, custom printing, and special shipping requests from people that care.

• 24/7 access to online status, order history and tracking tools.
• Extensive training to ensure customer satisfaction
• Constant monitoring of phone calls to ensure quality in every call
• Proactive service when problems occur. We will contact you by   phone or email until the problem is resolved.

From our Prepress Department
15 point digital file preflight inspection performed by expert operators.
Direct to plate 200 line screen imaging for sharp beautiful postcards and marketing materials.

• Integrated computerized workflow transfers color data from your file   directly to the press for accurate representation of your color in   your final printed postcard or marketing piece.

From the Pressroom and Cutting Department
Cut data is transferred from computer to the cutter to deliver repeatable accurate tight tolerance cutting of your postcards and marketing pieces.
Heidelberg Speedmaster with inline UV coating for dependable and repeatable top quality quick printing.

• Consistent color throughout a pressrun using densitometers to   measure color density every 100 press sheets to maintain a density   tolerance of +/- .05.