TERMS AND CONDITIONS
Submitting your order form is agreeing to Next Day Flyers terms and conditions.
Terms of Sale: Full payment, including shipping and handling is required with order. No work will proceed until payment is received. No refunds once your order has been verified. No partial refunds for work not completed. In the event of litigation the parties agree that such action will be brought in the county of Los Angeles. If an action is commenced to enforce payment, buyer agrees to pay seller's attorney's fees, court costs and other costs of collection.
Refund Policy: All sales are final. No refunds are available on orders unless work has not been started and the refund is requested the same business day. In the case of a refund on an order that work has not started, a $15 processing fee will be charged. Refunds may take up to 21 business days to be issued.
You are 100% responsible for your digital file: If your file is not submitted properly Next Day Flyers cannot be held responsible. We will not double check your files!!
Color Accuracy: Next Day Flyers will reproduce color from submitted images, transparencies, slides, photos, or digital layouts as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth) because of limitations in the printing process, as well as neighboring image ink requirements. The accuracy of each color reproduction is guaranteed to be within 85-90% of the original image you submitted. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.
Indemnification: The customer will indemnify and hold harmless the printer, Next Day Flyers Inc., from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceedings that may be instituted against the printer on the grounds alleging that said printing violates any copyright or any proprietary right of any person.
Turnaround: Jobs submitted by 1:00 PM PST (Pacific Standard Time) that meet our digital file guidelines and include full payment will be printed by the next business day.
Business days are Monday to Friday and do not include weekends or holidays. Orders submitted on Saturday, Sunday or holidays will begin on the next business day. Next Day Flyers is not responsible for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Orders may not be ready on time due to unforseen circumstances such as breakdown of equipment, power outages etc. therefore turnaround times are not gauranteed.
Changing files that have been sent to press: As a courtesy to our customers, Next Day Flyers allows replacement of files sent to the press but not yet printed depending on the job status:
At Prepress: 1 free incident of replacing files per order, turnaround time reset based on the time the replacement files are received by Next Day Flyers.
Ready for Press: Once we have checked your file and it is ready for press we cannot accept replacement files beyond this point.
Complaints: All complaints must be registered within 24 hours of receipt of job. Should the job contain manufacturing errors and/or defects, we would rerun at no charge. We maintain the right to judge what a manufacturing defect and error is.
Sales Tax: All California ordeers are subject to sales tax. If customer is tax exempt, exemption certificate must be sent or faxed to us with the first order..
Material and Samples: All materials we create in producing your job are the property of Next Day Flyers Inc. These materials will not be sold or given to any other party. We reserve the right to distribute free samples of your postcard and use your artwork in our advertising.
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